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What do you feel about the tools and techniques which media
specialists use?
There are attempts to create some tools. But, to me, tools are
more for "window dressing" purposes rather than for actual
usage. Most of these are originally conceived for developed markets
and have now been made available to India. Customisation, in its
real sense, is a very difficult and painstaking process.
Having said that, I believe that the real challenge lies in reducing
the cost of sales. Unfortunately, most people still see the media
function as a science or process and not as a crucial component
of "cost of sales!"
There is a plethora of "so called" tools ... in theory
they are fantastic ... but do they work? Rural Bengal is a huge
market for a lot of FMCG (fast moving consumer goods) - what tools
have you heard of that will reduce a marketer's cost of sales in
that market?
Ask TAM as to how many media agencies really uses the TV optimiser?
I mean really use it! If peoplemeter was a big break through in
TV planning then optimiser is a bigger break through. Sadly, very
few people are really using it today in the real sense of the term.
Clients in today's time have only two problems - margin (survival
for today) and growth (survival tomorrow). The optimiser helps the
marketer deliver the communication at a significantly reduced cost.
But since the optimiser results more often than not contradict our
popular beliefs, it rarely gets used. And since it is not used,
it remains a tick in the box (check list).
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